• O. V. Sazonova Ivan Franko National University of Lviv
Keywords: professional psychological assistance, psychologist, psychological service, psychological consultation, stereotypes regarding the profession of a psychologist, anxiety, tolerance to uncertainty, locus control


The article is devoted to the analysis of ideas about professional psychological assistance and stereotypes regarding the profession of a psychologist, which exists in the modern world among young people and adults. Recently, the topic of professional psychological assistance has acquired particular relevance. The number of people receiving psychological education is growing. At the same time, the number of appeals from the population to psychological centers for the consultation of a psychologist is also increasing. The created psychological services are structured institutions, institutions and divisions, which are based on specialists in the field of practical psychology (consultants, analysts, psychologists, social workers), who perform specific tasks to improve the efficiency of the life of service consumers (clients) by means of applied psychology and, at the same time provide protection for their mental health and social well-being. Psychological services work in several directions. One of them is education, where intensive processes of the formation of a new pedagogy take place, which is impossible without a thorough psychological ensuring of the educational process. Another area is the system of social services for young people, where it becomes necessary to organize special work with young people who have life problems. The empirical study took place in writing, in the form of testing in the period from 20/02/2020 to 20/03/2020. The study involved 52 people: 26 young people and 26 people – qover the age of 40. The main selection criterion was the age of the subjects. This age structure is associated with various processes of personality socialization: persons over the age of 40 grew up in the USSR, in accordance with their worldview and certain stereotypes were formed. The methods used in the study: the author’s questionnaire aimed at identifying the characteristics of the personal attitude of individuals to professional psychological assistance, the method for determining tolerance to uncertainty by S. Badner, D. Rotter’s locus of control method, Taylor’s anxiety scale, 16 factor questionnaire by R.B. Cattell. The results of mathematical and statistical analysis of empirical data allow us to conclude that, regardless of the experience of receiving psychological help, almost 85% of respondents consider it effective, which indicates a positive attitude towards psychological service. Also, it is worth noting that 65% of respondents express a desire to seek psychological help in the future, which indicates an increase in the need for psychological services, as well as a positive attitude towards it. Based on the results of a comparative analysis, it can be concluded that among those who have expressed a desire to seek psychological help in the past and express a desire to apply in the future, more respondents are young people, which indicates a less biased attitude of young people towards psychological services.


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