Внутрішні психологічні чинники опору змінам: тривожність, копінг-стратегії, ригідність
Ключові слова:
опір змінам, ригідність, тривожність, копінг-стратегії
Анотація
Стаття присвячена обґрунтуванню внутрішніх психологічних чинників, що впливають на виникнення та інтенсивність опору змінам. Проаналізовано складові явища опору змінам й виявлено триаспектну структуру, що включає когнітивний, афективний та поведінковий компоненти. Проведено емпіричне дослідження з метою виявлення зв’язків між виділеними компонентами опору змінам та тривожністю, копінг-стратегіями та ригідністю. У статті представлені результати емпіричного дослідження, їх аналіз та інтерпретація, що свідчать про наявність зв'язку між виникненням та інтенсивністю опору змінам та такими чинниками як: тривожність, копінг- стратегії, ригідність. Зазначенно важливість врахування цих чинників при плануванні та розробці заходів з нивелювання негативних наслідків опору змінам.
Посилання
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39. Tichy, N., & Devanna, M. (1986). Transformational leadership. New York: Wiley.
40. Van Dam, K., Oreg, S., & Schyns, B. (2008). Daily work contexts and resistance to organisational change: The role of leader– member exchange, development climate, and change process characteristics. Applied psychology, 57(2), 313-334.
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2. Мэй, Р. Смысл тревоги. М.Перев. с англ. М. И. Завалова и А. И. Сибуриной. М.: Независимая фирма Класс, 2001. —384 с.
3. Практикум по психологии состояний: Учебное пособие / Под ред. проф. О.А. Прохорова. – СПб: Речь, 2004. С.121-122.
4. Шапиро Д. Автономия и ригидная личность / Пер. с англ.: В. Мершавки, А. Телицыной. — М.: Независимая фирма «Класс», 2009. — 160 с.
5. Agocs, C. (1997). Institutionalized resistance to organizational change: Denial, inaction and repression. Journal of Business Ethics, 16(9), 917-931.
6. Amirkhan, J. H. (1990). A factor analytically derived measure of coping: The Coping Strategy Indicator. Journal of personality and social psychology, 59(5), 1066-1074.
7. Ansoff, I. H., & McDonnell, E. J. (1988). The new corporate strategy. New York: Wiley.
8. Armenakis, A. A., & Bedeian, A. G. (1999). Organizational change: A review of theory and research in the 1990s. Journal of management, 25(3), 293-315.
9. Balogun, J., Hope-Hailey, V., Johnson, G. (Ed.), & Scholes, K. (Ed.) (2003). Exploring Strategic Change (2nd ed.). London, U. K.: Prentice-Hall.
10. Beer, M., & Nohria, N. (Eds.). (2000). Breaking the code of change(Vol. 78, No. 3, pp. 133-141). Boston, MA: Harvard Business School Press.
11. Burke, W. W., Lake, D. G., & Paine, J. W. (Eds.). (2008). Organization change: A comprehensive reader (Vol. 155). John Wiley & Sons.
12. Coch, L., & French, J. R. P. (1948). Overcoming Resistance to Change. Human Relations, 1(4), 512–532
13. Dent, E. B., & Goldberg, S. G. (1999). Challenging “Resistance to Change.” The Journal of Applied Behavioral Science, 35(1), 25–41.
14. Hammer, M. (1990). Reengineering work: don't automate, obliterate. Harvard business review, 68(4), 104-112.
15. Hammer, M., & Champy, J. (2009). Reengineering the Corporation: Manifesto for Business Revolution, A. Zondervan, 221.
16. Herscovitch, L., & Meyer, J. P. (2002). Commitment to organizational change: Extension of a three-component model. Journal of applied psychology, 87(3), 474.
17. Hughes, M. (2011). Do 70 per cent of all organizational change initiatives really fail?. Journal of Change Management, 11(4), 451-464.
18. Keller, S., & Aiken, C. (2009). The inconvenient truth about change management.
19. Kiechel, W. (1982). Corporate strategists under fire. Fortune, 106(13), 34-39.
20. Kotter, J. P. (1995). Leading change: Why transformation efforts fail.
21. Kotter, J. P. (2008). A sense of urgency. Harvard Business Press.
22. Kübler-Ross, E. (1973). On death and dying. Routledge.
23. Lazarus, R. S. (1966). Psychological stress and the coping process.
24. Maddi, S. R. (1980). Developmental value of fear of death. The Journal of Mind and Behavior, 85-92.
25. Maurer, R. (1996). Beyond the wall of resistance: Unconventional strategies that build support for change. Austin: Bard.
26. Miller, V. D., Johnson, J. R., & Grau, J. (1994). Antecedents to willingness to participate in a planned organizational change.
27. Nutt, P. C. (1999). Surprising but true: Half the decisions in organizations fail. Academy of Management Perspectives, 13(4), 75-90.
28. Only One-Quarter of Employers Are Sustaining Gains From Change Management Initiatives, Towers Watson Survey Finds [Electronic resource] // Wills Towers Watson. – Access mode: https://www.towerswatson.com/en/Press/2013/08/Only-One- Quarter-of-Employers-Are-Sustaining-Gains-From-Change-Management.
29. Oreg, S. (2003). Resistance to change: Developing an individual differences measure. Journal of applied psychology, 88(4), 680.
30. Oreg, S. (2006). Personality, context, and resistance to organizational change. European journal of work and organiza
31. Piderit, S. K. (2000). Rethinking resistance and recognizing ambivalence: A multidimensional view of attitudes toward an organizational change. Academy of management review, 25(4), 783-794.
32. Purcell, J., & Gray, A. (1986). Corporate personnel departments and the management of industrial relations: two case studies in ambiguity. Journal of Management Studies, 23(2), 205-223.
33. Raps, A. (2004) ‘Implementing strategy’, Strategic Finance., Vol. 85, No. 12, pp.48–53.
34. Schultz, P. W., & Searleman, A. (2002). Rigidity of thought and behavior: 100 years of research. Genetic, Social, and General Psychology Monographs, 128(2), 165-207.
35. Schweiger, D. M., & Denisi, A. S. (1991). Communication with employees following a merger: A longitudinal field experiment. Academy of management journal, 34(1), 110-135.
36. Schweiger, D. M., & Walsh, J. P. (1990). Mergers and acquisitions: An interdisciplinary view. Research in personnel and human resources management, 8(1), 41-107.
37. Sirkin, H. L., Keenan, P., & Jackson, A. (2005). The hard side of change management. HBR’s 10 Must Reads on Change, 99.
38. Stanley, D.J., Meyer, J.P. & Topolnytsky, L. J Bus Psychol (2005) 19: 429
39. Tichy, N., & Devanna, M. (1986). Transformational leadership. New York: Wiley.
40. Van Dam, K., Oreg, S., & Schyns, B. (2008). Daily work contexts and resistance to organisational change: The role of leader– member exchange, development climate, and change process characteristics. Applied psychology, 57(2), 313-334.
41. Waddell, D., & Sohal, A. S. (1998). Resistance: a constructive tool for change management. Management decision, 36(8), 543- 548.
42. Wanberg, C. R., & Banas, J. T. (2000). Predictors and outcomes of openness to changes in a reorganizing workplace. Journal of applied psychology, 85(1), 132.
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